Refund Policy
100% Satisfaction Guarantee
1. 7-Day Money Back Guarantee
We stand behind the quality of our service. If you experience technical issues that our support team cannot resolve within the first 7 days of your purchase, you are eligible for a full refund.
2. Refund Eligibility
Refunds are granted if the service is unusable due to severe server outages on our end. We do not provide refunds for issues related to your personal internet connection (e.g., slow ISP speeds) or incompatibility with unsupported, heavily outdated hardware.
3. How to Request a Refund
To initiate a refund, please contact us directly via WhatsApp. Provide your username and a brief description of the issue. Processing time for refunds back to your original payment method is typically 3-5 business days.